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Testimonials

Rod Fuller
Throughout our campaign Rod was extremely knowledgeable and professional. The initial guidance and suggestions given to us by Rod, we believe greatly enhanced our selling price. All of his communications were timely and thorough, throughout the entire process and we found Rod to be respectful and trustworthy. Whilst the campaign was done under the extreme Covid restrictions, he took every aspect of everyone's safety as a priority. Our price exceeded our expectations and we cannot recommended Rod highly enough as a realtor.
Exceeded Our Expectations
Rod Fuller
We put our property on the market for lease in the middle of the downturn with little hope of achieving a reasonable outcome. Despite the difficult conditions, Rod had provided excellent service throughout the leasing process: - stayed very much in touch with the market, even though the property is not in Rod's local area - provided valuable recommendations on leasing strategy with our best interest in mind. Thanks Rod!

Great result in a difficult market.
Rod Fuller
Rod acted professionally, fairly and in a clear manner that allowed us to make informed decisions through the rental process and maintained integrity at all times. He also was extremely obliging to provide access to the property outside of openings and always being available.
5 Star Service
Rod Fuller
★ ★ ★ ★ ★
(5/5)
Having dealt with bad agents in the past, Rod's professionalism and market expertise shone through. The process was extremely smooth, and preparing the property for rent was a synch with Rod's highly skilled contacts. I would appoint Rod to rent another property of mine in a heartbeat.
Endless local knowledge and great advice!
Rod Fuller
Rod’s calm and professional approach in leasing our apartment was very helpful. He was professional, timely and very good at communicating with us.

Very friendly, knowledgeable and professional!
Rob Woodley
Rob Woodley was recommended to me by a friend whose house he sold a few years ago. I was advised he was a person of integrity, that he was very efficient, personable, and a 'superb negotiator' having his clients' best interests at heart.

I have no hesitation in recommending him as a sales agent. The whole process of selling was a pleasure rather than a trial, and I would be happy to speak personally to anyone looking to find the right real estate agent to handle their business.

Wendy Cox - Chatswood
Rob Woodley
★ ★ ★ ★ ★
(5/5)
I know I have thanked you profusely, but again I would like to record how delighted I was with your professional and caring service during the recent sale of my home in Cammeray.
Rob, your wise advice and counsel was greatly appreciated, especially as I came to quickly realise selling a house can be very stressful!
Thanks again for everything.

Peter Overton - Nine Network Australia
Rob Woodley
★ ★ ★ ★ ★
(5/5)
My wife and I have been active in real estate in Willoughby since we first came to the suburb in 1982. We have seen agents come and go but had no hesitation in retaining Rob to handle our most important transaction.
We have purchased from Rob previously and have regularly sought his advice. As a commercial real estate adviser myself, I am able to critique an agent in action. We have only ever found him to be a "straight shooter" with a terrific track record and an engaging style.

Richard Butler - Executive Managing Director, Investment Properties CBRE
Mark Kapterian
★ ★ ★ ★ ★
(5/5)
The service I received from Mark Kapterian and Joseph has been flawless from first meeting to final sale result and follow up. Mark was 100% supportive across all aspects of preparation for sale, always promptly responsive, he never seemed stressed or indicated that any request was too much. These guys really 'have your back,' they have many years of experience and are so generous with their time and advice. Mark went the extra mile on all levels, opening for inspection to suit potential buyers and maximise exposure - 103 groups through in 4 weeks thanks to the perfectly pitched advertising campaign - ad package was well worth it too. I am thrilled with the sale result and Mark, Joseph and the team at R&W Willoughby are just sweet, sincere, real people who love what they do and do what needs to be done to get you a great result.
Kylie O'Brien
Mark Kapterian
★ ★ ★ ★ ★
(5/5)
Having been a long time local in the Willoughby/Artarmon area and having dealt with almost every realestate agent in the locality, I have no hesitations to strongly recommend Mark Kaptertian.
Mark worked for us during one of the hardest selling periods in the down sliding Sydney market. Being a keen property enthusiast ourselves we bought at a high just before the downturn and with Mark's tenacious and resilience approach to marketing our property, experienced negotiation tactics, we managed to sell at a profit during a time where most vendors were making losses.

We highly recommend Mark as an Agent for anyone looking to sell in the area!

Terence Chuan Seng Chua
Rob Woodley
★ ★ ★ ★ ★
(5/5)
After interviewing serveral agents in the Willoughby/Artarmon area we chose Rob Woodley from Richardson & Wrench Willoughby, to sell our family home at 3 Nardoo road, Willoughby. We found Rob and his team to be professional, knowledgeable and ethical and he was able to achieve street record price for our home. We were informed of progress at all times during the auction campaign, so there were never any surprises.
Dean & Belinda Duckworth - Willoughby
Mark Kapterian
★ ★ ★ ★ ★
(5/5)
Honest, reliable and consistent over performance.
These are 3 words I would use to concisely sum up our experience with Mark. Mark has consistently out-performed expectations in achieving record prices for the properties he has handled; including ours. I rate Mark highly for his honesty, reliability and integrity in presenting sound factual advice in our sale strategy which has delivered a fantastic outcome for us. Whilst he could have closed our pre-auction deal early and pocketed his commission, he has stayed true to his commitment in obtaining the best sales outcome for us using his expertise and sound judgement. His honesty and reliability in conducting his business dealings was also one of the main reasons we chose Mark in representing us in our sale.

Bok & Linda Ong
Joseph Kapterian
★ ★ ★ ★ ★
(5/5)
We would like to thank you for the great efforts you have made in selling our family home....Joe & Mark you make a great family team and it is obvious that you love what you do.
We have no hesitation in recommending you to anyone, as we feel that you care greatly about your clients and have their best interest at heart.

Debra & Adam (Cammeray)
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