The service I received from Mark Kapterian and Joseph has been flawless from first meeting to final sale result and follow up. Mark was 100% supportive across all aspects of preparation for sale, always promptly responsive, he never seemed stressed or indicated that any request was too much. These guys really 'have your back,' they have many years of experience and are so generous with their time and advice. Mark went the extra mile on all levels, opening for inspection to suit potential buyers and maximise exposure - 103 groups through in 4 weeks thanks to the perfectly pitched advertising campaign - ad package was well worth it too. I am thrilled with the sale result and Mark, Joseph and the team at R&W Willoughby are just sweet, sincere, real people who love what they do and do what needs to be done to get you a great result.
Having been a long time local in the Willoughby/Artarmon area and having dealt with almost every realestate agent in the locality, I have no hesitations to strongly recommend Mark Kaptertian.
Mark worked for us during one of the hardest selling periods in the down sliding Sydney market. Being a keen property enthusiast ourselves we bought at a high just before the downturn and with Mark's tenacious and resilience approach to marketing our property, experienced negotiation tactics, we managed to sell at a profit during a time where most vendors were making losses.
We highly recommend Mark as an Agent for anyone looking to sell in the area!
Terence Chuan Seng Chua
After interviewing serveral agents in the Willoughby/Artarmon area we chose Rob Woodley from Richardson & Wrench Willoughby, to sell our family home at 3 Nardoo road, Willoughby. We found Rob and his team to be professional, knowledgeable and ethical and he was able to achieve street record price for our home. We were informed of progress at all times during the auction campaign, so there were never any surprises.
Dean & Belinda Duckworth - Willoughby
Honest, reliable and consistent over performance.
These are 3 words I would use to concisely sum up our experience with Mark. Mark has consistently out-performed expectations in achieving record prices for the properties he has handled; including ours. I rate Mark highly for his honesty, reliability and integrity in presenting sound factual advice in our sale strategy which has delivered a fantastic outcome for us. Whilst he could have closed our pre-auction deal early and pocketed his commission, he has stayed true to his commitment in obtaining the best sales outcome for us using his expertise and sound judgement. His honesty and reliability in conducting his business dealings was also one of the main reasons we chose Mark in representing us in our sale.
Bok & Linda Ong
We would like to thank you for the great efforts you have made in selling our family home....Joe & Mark you make a great family team and it is obvious that you love what you do.
We have no hesitation in recommending you to anyone, as we feel that you care greatly about your clients and have their best interest at heart.
Debra & Adam (Cammeray)